Social Media Manager, Strategist, & Host of the Tropical Social Podcast.
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As a social media manager, getting paid on time can sometimes be a challenge. I know from experience that it can be frustrating when clients delay payments or when you feel awkward following up. In this blog post, I’ll share five proven strategies to help you get paid on time as a social media manager and manage situations when payments are delayed. Let’s dive in!
Late payments can be more than just an inconvenience—they can affect your cash flow and your ability to run your business smoothly. As a small business owner, you rely on timely payments to pay your bills, invest in tools, and support your team. By following these five tips, you can prevent late payments and handle them professionally when they do occur.
A well-drafted client contract is essential for defining the terms of your working relationship. It outlines payment terms, client responsibilities, and what to do in case of late payments. A contract serves as a reference point if issues arise and helps you manage client expectations from the start.
Where to Get a Client Contract
I recommend using a service like Coaches & Company to create your client contract. This is where I purchased my social media manager services contract template. You can get $50 off any contract using the code SHANNON22. Make sure both parties sign the contract before starting any work!
Why Upfront Payments are Important
Billing clients upfront or requiring a deposit before starting work helps you avoid the risk of non-payment. It ensures that you are compensated for your time and effort before you begin the project.
How to Set Up Your Payment System
I use Dubsado for managing client contracts, proposals, and invoices. You can save 20% off your first month or year with my affiliate link. Connect Dubsado with Stripe for easy payment collection and streamline your invoicing process.
Why Late Fees Might Be Necessary
Late fees can encourage clients to pay on time and cover any inconvenience caused by delayed payments. The industry standard for late fees is around 1.5% per month or a flat fee of $15-$40, depending on the invoice amount.
Setting Up Late Fees
Before adding late fees to your contract, check local laws or consult a legal expert to ensure you comply with regulations. Clearly state the late fee terms in your contract and discuss them with your clients upfront.
The Benefits of Automated Reminders
Automated payment reminders help you stay organized and ensure clients don’t forget about their invoices. I have set up automated reminders in Dubsado for due dates and overdue invoices.
Creating Effective Reminder Emails
Keep your reminder emails friendly and concise. A simple, polite nudge can help clients remember to pay without feeling pressured.
Understanding Your Worth
It’s important to remember that you are running a business and need to be compensated for your work. If a client consistently pays late or disrespects your terms, it may be time to reconsider the relationship.
Evaluating Client Relationships
Trust your instincts during initial client meetings. If a potential client shows signs of being unreliable or unprofessional, it might be best to pass on the opportunity.
Getting paid on time is crucial for the success of your social media manager business. By having a clear contract, billing upfront, implementing late fees, using automated reminders, and maintaining your professional boundaries, you can get paid on time as a social media manager and focus on growing your business.
Ready to start your social media management business & go full-time? I’m thrilled to announce that The Tropical Social Accelerator is relaunching as a course plus group coaching program in August! This program is perfect for new and aspiring social media managers who want to:
Join the TSA Waitlist HERE to be the first to know about the launch and receive a special discount exclusive to waitlisters!
Get 20% off your first month or year with Dubsado
Use Code “SHANNON22” For $50 Off Your Social Media Management Contracts
Grab my Notion Template for Social Media Managers – Enjoy $10 off with code PODCAST at checkout.
Download My Free Guide: Kickstart Your Social Media Management Business
Work with Shannon 1:1 Via Mentoring
Connect with Shannon on Instagram
View my Social Media Management Services
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